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Marsoft Decision Support System (MDSS)
– Frequently Asked Questions
  Shipping Credit Manager
(SCM) 3.x
• New features
• Frequently Asked Questions
• Known issues with SCM 3.x
  Shipping Credit Manager
(SCM) 4.x
• Overview
• Frequently Asked Questions
• Known issues with SCM 4.x
  Download patch files
marsoft support
  Can't find Installable ISAM (saving to database
Excel's database drivers are not fully installed.  To correct this problem, download & install the correct language version of Microsof'ts MDAC 2.7 (Refresh), as described in SCM's Installation Notes manual.  MDAC is available for free at www.microsoft.com.  Windows 2000/XP users: you do not need to install MDAC -- it is already part of your operating system.
  ODBC Driver Manager Not Found (creating a report)
Microsoft Data Access Components (MDAC) are not properly set up on your system. To correct this problem, download & install the correct language version of Microsof'ts MDAC 2.7 (Refresh), as described in SCM's Installation Notes manual.  MDAC is available for free at www.microsoft.com.  Windows 2000/XP users: you do not need to install MDAC -- it is already part of your operating system.
  SCM crashes when creating an Excel report
Make sure that your computer monitor color settings are set appropriately (to set your monitor color settings, right click on your desktop, select "Properties" from the pop-up context menu, and then click on the "Settings" tab):
  • Windows 9x: Color Setting = "True Color (32 bit)" mode
  • Windows NT: Color Setting = "65536 Colors" mode
  • Windows 2000/XP: Color Setting = "True Color (32 bit)" mode
  SCM  ignores System Defaults/TEU/CBFT settings
These features have not yet been implemented, but will be included in a future release of SCM. 
  SCM  behaves oddly when loans are entered in currency other than USD
Although the "Exchange Rate" option in the "Financing" tab of the input window has been implemented, user-entered Exchange Rates have not yet been implemented to take effect. Therefore, when the user selects a currency, the default exchange rate will be given and the loan amount will be adjusted.


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